Frequently Asked Questions

1.   How do I book an event?

The easiest way is to register via our booking portal (see the individual event page). Alternatively, e-mail your details (name, job title, company, address and phone number) along with the event name and method of payment to info@intercem.co.uk. Never send credit card details via email.

2.   How do I pay for an event?

Via the website - simply click on the registration page of your chosen event and follow the instructions on the screen. The website is supported by WorldPay, a secure on-line payment service. Therefore, when you fill in your credit card details in the on-line booking form you can be sure that the data will be transmitted securely. 

Alternatively you may make payment via bank transfer using the details below (also listed on your invoice). Please ensure that you include your booking reference number:

INTERCEM Conferences

2nd Floor, Hillcrest House
Woodcote Road
Wallington, Surrey
SM6 0LT,
United Kingdom 

Sterling Account GBP: 
Account No: 58233458, Sort Code: 60-60-02
 
Dollar Account USD:
Account No: 140-00-02878127, Sort Code: 60-60-02
 
Euros Account EUR:
Account No: 550-00-08137498, Sort Code: 60-60-02
 
NatWest Bank
Kingston-upon-Thames Market Place Branch,
5 Market Place, Kingston-upon-Thames, KT1 1JX, Surrey
 
INTERCEM Company Registration Information
 
Registration Name: Business Motivation Seminars
Place of Registration: United Kingdom
Registered Office:
2nd Floor, Hillcrest House
Woodcote Road
Wallington, Surrey
SM6 0LT
United Kingdom
 
Company's Registered Number: 45381925 
Telephone Number: +44 (0) 20 8669 5222 
Contact e-mail: info@intercem.co.uk

3.   What discounts are available for events?

Many of our events have multiple booking discounts available for delegations of three or more. These may vary depending on the event. Please refer to the on-line registration form or call the office (+44 208 669 5222) or email info@intercem.co.uk for further details.

4.   How do I find out about speaker opportunities?

If you would be interested in presenting a paper please send details of your name, job title, company and area of expertise, and a brief synopsis along with your full contact details to Matt Owen at matt.owen@intercem.co.uk 

5.   What marketing opportunities are available at your events?

We offer a wide range of promotional opportunities at our events. Please see the exhibition and sponsorship sections of this website. If you are interested in finding out how your company can benefit from getting involved please contact Nigel Dickson on +44 (0) 20 8669 5222 or e-mail: nigel.dickson@intercem.co.uk

6.   How do I cancel my booking on an event?

A 50% credit for cancellations received in writing on or before the date stated on the event registration page will be made. No refunds will be made on cancellations received after this date or for non-attendance. Credit notes will only be given in cases of exceptional circumstance (for example, on production of a medical certificate) and an administrative fee will be charged together with any balance due.

7.   How do I book accommodation?

Hotel bookings for all INTERCEM events are to be made by the delegate themselves. INTERCEM works hard with our venues to negotiate a discounted rate for our delegates, and these rates will be made available to you after your registration has been confirmed.

8.   How can I be removed or added to your mailing list?

By creating a user account on this website, you will automatically be added to our mailing list for forthcoming conferences as well as our INTERCEM Markets weekly newsletter. If you wish to be removed from the mailing list, please click the unsubscribe button at the bottom of all our emails. This will not affect your ability to Log In to the website.

9.   Where can I find presentations from the conference?

Conference documentation is available for free to INTERCEM attendees, please see your Conference Guide for information on how to access the presentations. If you were unable to attend the conference or have lost your Conference Guide please contact INTERCEM Conferences directly on +44 (0) 20 8669 5222 or e-mail: info@intercem.co.uk

10.   Where can I find a Conference Delegate List

Conference delegate lists are issued to registered attendees between 5 and 10 working days before the conference. We regret that due to data privacy guidelines delegate lists can not be shared with persons not registered for the event and that delegate contact information will not be published.

11.   Do I need a visa to attend INTERCEM

Depending on your nationality and the location of the conference, you may need a visa to attend the forthcoming INTERCEM meeting, if you are unsure if you require a visa for travel please contact your local Embassy or Consulate.

It is the responsibility of each delegate to check and apply for their visa, if necessary, in good time. Credits will not be given where visas have not been applied for in time.

Should you require an Invitation letter from the organiser or one of our partners in the host country to assist your visa application, INTERCEM can provide this to delegates whose registration fees have been paid in full.  Please contact us at info@intercem.co.uk including a clear copy of the passport(s) for the delegate(s) who require an Invitation Letter.  

Have an additional question?

Have a question not covered above? Please send us your question via the form below and we will email you back.

 

 

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