INTERCEM PRIVACY POLICY AND COOKIE POLICY

This privacy policy describes the personal data collected or generated (processed) when you use INTERCEM’s websites (“Sites”). It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data and how you can contact us.

 

WHO is Responsible for the Processing of Your Personal Data?

The INTERCEM office in the United Kingdom is responsible for the processing of your personal data. The relevant INTERCEM entity are referred to as “INTERCEM”, “our”, “we” or “us” in this privacy policy.

 

WHAT Personal Data Do We Collect and WHEN?

We ask you for certain personal data to provide you with or services and products. For example, when you register for events, contact our office, request to receive communications, create an account, participate in our events.

This personal data includes your:

 

When interacting with our Sites, certain data is automatically collected from your device or web browser. More information about these practices is included in the “Cookies and Pixel Tags” section of this privacy policy below.  This data includes:

 

TOOLS to Manage What Personal Data We Collect

When using our Sites, we also provide in-time notice or obtain consent for certain practices.  We may obtain this consent through the Sites or using the standard permissions available on your device.

 

In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data.  For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing.  We encourage you to familiarise yourself with and use the tools available on your devices.

 

WHY and HOW Do We Use Your Personal Data?

We use your personal data in the following ways:

 

To Provide the Features of the Sites, and Services You Request

 

When you use our Sites and Apps, we will use your personal data to provide the requested product or service.  For example, if you make a purchase on INTERCEM.com or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact us, we will use information about you, such as delivery or payment information, or the event you have purchased to help you resolve a problem or question.

 

In some cases, to use particular features within our Sites you may need to provide INTERCEM with additional data or additional consent to use particular data in a certain way.  For example, to access parts of our Sites, you may need to enter your personal login information. 

 

To Communicate Information about our Products, Services, Events and for Other Promotional Purposes

 

When you consent, we will send you marketing communications and news concerning INTERCEM’s services, events and other promotions.  You can opt-out at any time after you have given your consent.

 

If you are an existing customer of INTERCEM (for example, if you have attended a conference with us), we may use the contact details you provided to send you marketing communications about similar INTERCEM products or services where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information. We may use the information that you provide to us as well as information from other INTERCEM products or services - such as your use of INTERCEM’s Sites, your participation in INTERCEM events - to personalise communications on products and services that may be interesting for you.

 

To Operate, Improve and Maintain our Business, Products and Services

We use the personal data you provide to us to operate our business.  For example, when you make a purchase, we use that information for accounting, audits and other internal functions.  We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Sites.

 

For General Research and Analysis Purposes

We use data about how our visitors use our Sites, and services to understand customer behaviour or preferences.  For example, we may use information about how visitors to INTERCEM.com search for and find products to better understand the best ways to organise and present product offerings to our customers. 

 

Legal Grounds

To process your personal data, we rely on certain legal grounds, depending on how you interact with our Sites.

 

SHARING of Your Personal Data

INTERCEM’s Sharing

INTERCEM shares your personal data with:


We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganisation, dissolution or liquidation).

 

Your Sharing

When you use certain social features on our Sites, you can create a public profile that may include information such as your screen name, and hometown.  You can also share content with your friends or the public, including information about your INTERCEM activity.  We encourage you to use the tools we provide for managing INTERCEM’s social sharing to control what information you make available through INTERCEM’s social features.

 

PROTECTION and MANAGEMENT of Your Personal Data

Encryption & Security 

We use a variety of technical and organisational security measures, including encryption and authentication tools, to maintain the safety of your personal data.

 

International Transfers of your Personal Data

The personal data we collect (or process) in the context of our Sites will be stored in the USA via our Contact Management System (SharpSpring). The laws in those countries may not provide the same level of data protection compared to the country in which you initially provided your data. Nevertheless, when we transfer your personal data to recipients in the USA, we will protect that personal data as described in this privacy policy and in compliance with applicable law.

 

Retention of your Personal Data 

Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you keep your INTERCEM account. For personal data related to product purchases, we retain this longer to comply with legal obligations (such as tax and sales laws and for warranty purposes). 

 

YOUR RIGHTS Relating to Your Personal Data

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.

 

If you would like to request a copy of your personal data or exercise any of your other rights, please contact us using the contact details on our website www.intercem.com.

 

Opting Out of Direct Marketing

If you have a INTERCEM account, you can opt-out of receiving INTERCEM’s marketing communications by selecting to either suspend emails for a specific event, or cancel any communications from INTERCEM completely. This is done by clicking on the unsubscribe link at the bottom of any emails sent to you by INTERCEM.  Alternatively, you can contact us using the contact details on our website www.intercem.com.

 

COOKIES and Pixel Tags

INTERCEM collects information, which may include personal data, from your browser when you use our Sites. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP-address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our Sites such as click behaviour, purchases and indicated preferences; and (ix) access times and referring URLs.

 

Third parties may also collect information via Sites through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies. 

 

We use cookies and pixel tags to track our customers’ usage of the Sites and to understand our customers’ preferences. This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about site traffic and site interaction, to identify trends and obtain statistics so that we can improve our Sites. There are generally three categories of cookies used on our Sites:


Our Sites may provide links to other (third-party) websites for your convenience or information. Linked sites and apps have their own privacy notices or policies, which we strongly encourage you to review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.

 

CHANGES to Our Privacy Policy

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Sites. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices. This privacy policy was last modified in May 2018.

 

QUESTIONS and Feedback

We welcome questions, comments, and concerns about our privacy policy and privacy practices.

If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please contact our head office at:

 

Business Motivation Seminars Ltd, 2nd Floor, Hillcrest House, Woodcote Road, Wallington, Surrey, SM6 0LT UK

You may also send us an email at info@intercem.com or click here.

 

If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner. You also have the right to lodge a complaint with the relevant supervisory authority in the country in which you reside.